Refund Policy

Last updated: October 1, 2026

We want you to be satisfied with PomeTodo Pro. This Refund Policy explains when refunds are available for paid subscriptions purchased through our website or in-app checkout.

Refund window

• Annual Pro plans: full refund within 14 days of the initial purchase if AI usage is under the Free-tier monthly allowance.
• Monthly Pro plans: full refund within 7 days of the charge that started the current period.
• Renewals: contact us within 7 days of the renewal charge; we review case by case.
• Team / custom contracts: refunds follow the signed order form.

How to request

Email billing@pometodo.com from your account address with the order ID and reason. Approved refunds are returned to the original payment method within 5–10 business days.

Exceptions

Refunds may be declined for abuse, chargebacks already opened, or usage that substantially exceeds Free limits during the refund window. Credits purchased separately are non-refundable once consumed.

Contact

Billing support: billing@pometodo.com.